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Kent office - 1 Elmfield Park Bromley south Kent, BR1 1LU   |   Nottingham head office — 11 Salisbury Street Long Eaton Derbyshire, NG10 1BA
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Quality

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At Edge our commitment to quality is at the core of everything we do. We take pride in delivering engineering solutions and services that meet or exceed our client’s expectations while adhering to the highest industry standards. This policy statement outlines our dedication to quality and the principles that guide our actions.

Our Commitment

1. Client Satisfaction: Our primary goal is to ensure the complete satisfaction of our clients. We will actively listen to their needs, provide reliable solutions, and consistently deliver on our promises.

2. Quality Excellence: We are committed to providing engineering services and solutions of the highest quality. We will maintain rigorous quality control processes throughout all stages of our projects.

3. Compliance: We will adhere to all relevant quality standards, regulations, and industry best practices. Our quality management system will be continually monitored, updated, and improved to ensure compliance.

4. Continuous Improvement: We will foster a culture of constant improvement within our organization. We will encourage innovation and seek opportunities to enhance our processes, products, and services.

5. Employee Engagement: We value the contributions of our employees and will invest in their training and development to ensure they are equipped with the skills and knowledge needed to deliver exceptional quality.

6. Efficiency and Effectiveness: We will optimize our processes and resource utilization to improve efficiency and reduce waste, ultimately delivering better value to our clients.

7. Risk Management: We will identify and manage risks that could affect the quality of our work, implementing proactive measures to prevent issues and addressing them promptly if they arise.

8. Communication: We will maintain open and transparent communication with our clients, stakeholders, and employees regarding quality-related matters. Feedback will be actively sought and used to drive improvements.